Legal

Privacy Policy.

How we handle the information you share with Heavy Pour.

Last updated: October 5, 2026

Who we are

Heavy Pour LLC ("Heavy Pour," "we," "us," or "our") is a dry-hire mobile bartending service based in Columbus, Ohio. This Privacy Policy explains how we collect, use, and protect personal information when you visit heavypourbar.com or contact us about an event.

Information we collect

We collect information you give us directly when you submit a contact form, request a quote, or book an event. This typically includes:

  • Name, email address, and phone number
  • Whether you agreed to receive text messages from us, and when
  • Event details — date, venue, guest count, and event type
  • Payment and billing information for booked events
  • Any other details you choose to share when discussing your event

We also automatically collect basic usage data when you visit the website — IP address, browser type, pages visited, and referring site — through standard analytics and hosting tools.

How we use your information

  • To respond to inquiries, send quotes, and coordinate booked events
  • To process payments and maintain records for accounting and tax purposes
  • To communicate event logistics, reminders, and follow-ups
  • To improve our website, services, and customer experience
  • To comply with legal obligations, including liquor liability insurance requirements

How we share your information

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us operate the business, including:

  • Booking and client-management software for managing inquiries, proposals, and contracts
  • Our business phone and text-messaging provider (Quo), solely to deliver the calls and texts described below
  • Payment processors for handling deposits and final payments
  • Email and hosting providers (e.g., Google Workspace, Vercel)
  • Insurance providers, when required to confirm coverage for an event
  • Law enforcement or regulators, when legally required

These providers may use your information only to perform services for us. None of the categories above include text-messaging opt-in data or consent — see the next section.

Text messaging (SMS)

If you give us your mobile number and agree to receive texts — by ticking the text-message box on our contact or booking form, or by asking us to text you — Heavy Pour may send you text messages about your inquiry and event. These are conversational and transactional messages, such as:

  • Replies and follow-ups to an inquiry or quote you requested
  • Booking confirmations, proposal and payment links, and payment reminders
  • Event details and day-of logistics — arrival time, setup, and your alcohol shopping list

Message frequency varies with your event. Message and data rates may apply. Agreeing to receive texts is optional and is never a condition of booking or purchasing anything from us.

Opting out. Reply STOP to any message to stop receiving texts; we will confirm and send nothing further. Reply HELP for help, or contact us at info@heavypourbar.com or (380) 246-1430.

We do not share your mobile information. No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are never shared with any third party, other than the carriers and messaging service providers that deliver our messages. Your mobile number and consent are used only to send you the messages described here.

Mobile carriers are not liable for delayed or undelivered messages. Full program terms are in our Terms of Service.

Cookies and analytics

Our website may use cookies and similar tracking technologies to remember preferences and understand site traffic and to measure our advertising, including Google Analytics, Google Ads and the Meta (Facebook and Instagram) Pixel. You can control cookies through your browser settings. Disabling cookies may affect parts of the site experience.

Data retention

We keep client and event records as long as needed to provide service, fulfill legal obligations (tax, insurance, contracts), and resolve disputes. Inquiry records that don't lead to a booking are typically retained for up to two years.

Your choices

You can request a copy of the information we hold about you, ask us to correct inaccuracies, or request deletion of your data — subject to any legal obligations we have to retain certain records. To make a request, email info@heavypourbar.com.

Children's privacy

Our services are intended for adults age 21 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information, contact us and we'll remove it.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the most recent version. Continued use of the site after changes means you accept the updated policy.

Contact us

Questions about this policy or how we handle your data?
Email: info@heavypourbar.com
Heavy Pour LLC, Columbus, Ohio

Text us